Smart & Manual Locks

Automated delivery of
access codes and instructions

Compatible with smart locks and traditional key boxes. Guests receive entry pin codes or key retrieval steps only after completing check-in.

  • Automated code and check-in instruction delivery
  • Support for electronic smart locks and manual key boxes
  • Key release only after guest verification
Works withNukiYacanMaster Lockand many more

What are smart and manual locks?

Smart locks and manual key boxes allow effortless self check-in access for your rental properties.

When connected to our platform, guests receive PIN codes or key retrieval steps automatically upon check-in completion.

01

Smart & Manual Locks

Supports smart locks, virtual keys, key safes, and physical check-in

02

Automated Dispatch

Pin codes released only after check-in is verified

03

Full Control

Manage digital and manual access from a unified dashboard

A before and after in your guest registration process

01

Save time

Eliminate late night key handovers and waiting times.

02

Paperless

Access control is 100% digital, secure, and centralized.

03

Better experience

Guests enter seamlessly using their personal PIN code.

04

100% automated

Virtual key is generated right as check-in completes.

HOW IT WORKS

Specially designed to fulfill all your expectations

Access control automation integrates seamlessly into your guest registration flow.

01 · ACCESS GUIDE

Write the instructions once and each guest gets them in their language

For each door or lock you set a name, arrival instructions, the code and, optionally, a video and step-by-step photos. On the right you always see how the guide will look.

  • Your language is detected and translated into English, German, French, Italian and 10 more languages
  • Up to 5 photos per step and a YouTube video link
  • Live preview of what the guest will see

Access guide and settings

Apartamento Playa II • Main entrance

Edit the instructions the guest receives and set when they can access the property.

Access guide the guest will see

Preview of the access instructions and steps.

The language is detected and translated automatically

Instrucciones de acceso

Hola María García,

Aquí tienes la guía de llegada y las instrucciones de acceso para tu estancia en Apartamento Playa II.

Sigue estos pasos en orden para acceder:

Paso 1: Puerta principal

Instrucciones: Busca este portal y justo en el buzón de la izquierda verás un cajetín con un código. Introduce el código que aparece a continuación.

Código de acceso: 123456

Access instructions

Hi María García,

Here is your arrival guide and the access instructions for your stay at Apartamento Playa II.

Follow these steps in order to get in:

Step 1: Main entrance

Instructions: Find this doorway; right on the mailbox on the left you’ll see a key box with a code. Enter the code shown below.

Access code: 123456

Instructions d’accès

Bonjour María García,

Voici votre guide d’arrivée et les instructions d’accès pour votre séjour à Apartamento Playa II.

Suivez ces étapes dans l’ordre pour entrer :

Étape 1: Porte principale

Instructions: Repérez ce portail : sur la boîte aux lettres de gauche, vous verrez une boîte à clés avec un code. Saisissez le code ci-dessous.

Code d’accès: 123456

Zugangsanweisungen

Hallo María García,

Hier ist deine Anreiseanleitung mit den Zugangsanweisungen für deinen Aufenthalt in Apartamento Playa II.

Folge diesen Schritten der Reihe nach:

Schritt 1: Haupteingang

Anweisungen: Suche diesen Eingang: Am linken Briefkasten findest du eine Schlüsselbox mit Code. Gib den unten angezeigten Code ein.

Zugangscode: 123456

Istruzioni di accesso

Ciao María García,

Ecco la guida di arrivo e le istruzioni di accesso per il tuo soggiorno presso Apartamento Playa II.

Segui questi passaggi in ordine per entrare:

Passo 1: Portone principale

Istruzioni: Cerca questo portone: sulla cassetta delle lettere a sinistra vedrai una cassetta con codice. Inserisci il codice qui sotto.

Codice di accesso: 123456

02 · SCHEDULE AND SENDING

You decide when the guide is sent and when codes are visible

The guide is emailed as soon as the guest completes the registration form, and codes are only visible within the access window you set.

The guide unlocks with registration

Codes are only shown once every guest in the booking has completed their registration.

No codes in the email

The email only includes the guide link, so codes are never left stored in the guest’s inbox.

Schedule and automatic sending

Applies to every access point at Apartamento Playa II.

Time zone: Europe/Madrid (UTC+1 / UTC+2 in summer)

Check-in

Start of stay

15:00
Courtesy before2 h

Check-out

End of stay

11:00
Courtesy after2 h

When will the guest see the codes?

From 13:00 on check-in day until 13:00 on departure day.

Guest arrival sequence

Set the physical order in which the guest will go through each access point (drag to reorder):

  1. 1ºMain entrance (This lock)Manual / Key box
  2. 2ºEnter the apartment Manual / Key box
03 · MULTIPLE ACCESS POINTS

Street door, apartment, key box… in the order they’ll go through them

If the guest has to pass several doors, you drag them into order and the guide shows one step per door, with its code and photos.

04 · WHAT THE GUEST SEES

A clear, step-by-step guide on their phone

The guest opens the guide from their link, without downloading any app, and sees it in their language. Each step shows the instructions, the code in large type and helpful images.

  • Opens from their booking link
  • Code visible only within the access window
  • Instructions with photos so nobody gets lost

And we have even more to offer you…

Everything you need to manage guest registration in one single place.

01

Multiple Languages

Auto-detects guest language.

02

Automated PDF

Receive formatted PDF copies ready to download or archive.

03

Automatic Reminders

Automated reminders sent to guests before arrival.

04

Universal Unique Link

Single shareable link for all guests under the same booking.

05

PMS & Channel Sync

Syncs with Airbnb, Booking, Vrbo, Smoobu, and Guesty.

06

Know Your Guests

Access guest information prior to arrival.

07

Legal Compliance

Fully compliant with Spanish Royal Decree 933/2021.

08

Dynamic Form

Adapts automatically for minors, families, and foreign visitors.

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Still have questions?

Answers to top questions regarding smart locks and digital access control.

Contact Us
How does the guest receive the lock code?
The guest receives the PIN code or key retrieval steps on their mobile immediately after completing check-in.
Can I use manual key boxes or traditional keys?
Yes! Key box codes or arrival steps are only shown to guests once check-in is complete.
Which smart lock brands are supported?
We work with smart locks such as Nuki, Yacan and other brands, as well as manual locks and key boxes such as Master Lock.
Are temporary PIN codes secure?
Yes. Codes are active strictly between check-in and check-out times and expire automatically.
Can I manage access remotely?
Yes. You can monitor lock status, generate emergency PINs, and view entry logs in real time from your dashboard.
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Discover the power of
smart lock automation today

Set up your accommodation in under 5 minutes and eliminate paper forms forever.