Automate traveler forms

Guest reminders
so every form is completed on time

Registro Parte Viajeros automatically sends the registration link to your guests and, if they don't complete it in time, keeps reminding them until they do.

  • Schedule reminders on the days you choose before arrival
  • Customise the message once and it’s used for every send
  • Stops automatically as soon as the guest completes the form

When should the form be sent to the guest?

For more information about this section, see the guide

Select how far in advance the form should be sent to the guest.

You can select several. Once the guest completes the form, no more emails are sent.

Form completed

Reminders stop automatically

What is the guest reminder?

It's a Registro Parte Viajeros feature that lets you schedule the automatic delivery of the check-in form to your guests. If a guest doesn't complete the registration at the configured time, the system keeps sending reminders with the corresponding link until the guest check-in is done.

We recommend adding guest email addresses periodically, for example every two weeks. If you use the email address provided by Booking.com, the reminder is delivered straight into your conversation with the guest on Booking.

If you'd rather not add emails manually, you can fully automate it with the unique web check-in link.

01

You choose the days

Send one, two, three or more reminders to suit your needs

02

Custom message

Customise the text once and it’s used for every send

03

No unnecessary emails

As soon as the guest completes the form, reminders stop

FROM YOUR DASHBOARD

Add the emails and the system does the rest

In Email Management you see all your pending bookings and add each guest’s email. If you use the address provided by Booking.com, the message goes straight to your conversation with the guest.

  • Filter by property or booking status
  • Add emails every so often, for example every 2 weeks
  • Choose when to send: 1, 2, 3, 4, 7 or 10 days before

Using a PMS?

You don’t need to enter emails: they’re imported automatically with each booking.

See integrations
HOW IT WORKS

Set it up once and let it work for you

The system sends the form and the reminders on the days you select before arrival.

01

Add your guests' emails

Enter the email addresses of guests for your upcoming bookings. The system uses them to send the form automatically. If you use an integrated PMS, there’s no need: emails arrive automatically with each booking.

02

Choose when to remind

For example, if you select 3, 2 and 1, we send the form 3 days before arrival; if the guest doesn't complete it, again 2 days before, and one last time 1 day before.

03

Customise the message

Customise the message once so it matches your property. That same text is used in every reminder.

And if the guest doesn't do it, we'll let you know

Combine guest reminders with host alerts: if the guest still hasn't completed the form, we notify you one day in advance so you can remind them yourself, since registration is required by law.

  • Host alert one day before check-in
  • See pending forms in your dashboard
  • SES Hospedajes compliance without surprises
YOUR MESSAGE

One message, customised once

Write the text once in the platform and it will be sent with every reminder. Each booking’s details are filled in automatically.

Message editor

Editing the message

Write the message. Booking details will be inserted where the brackets are.

Insert dynamic variables

[ALOJAMIENTO][FECHA_ENTRADA][FECHA_SALIDA][ENLACE_CHECKIN]
Sent with every reminder:3 days before2 days before1 day before

Subject:Complete your check-in at Villa Sol y Mar

Hi, Your stay at Villa Sol y Mar from 12/10/2026 to 15/10/2026 is confirmed. To comply with local regulations, please complete your registration before arrival using this link: registroparteviajeros.com/abc123 We look forward to welcoming you!

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Questions about reminders?

We answer the most common questions about guest reminders.

Contact Us
What is the guest reminder?
It's a feature that lets you schedule an automatic reminder message to guests, including the link so they can complete the check-in process.
What happens if the guest doesn't complete the check-in form?
We can notify you one day before check-in so you can remind the guest to complete the registration, as it is required by law.
If the guest has already completed the form, will emails still be sent?
No. Once the guest has completed the form, the system detects it automatically and stops sending reminders.
Do I have to use all three reminders (3, 2 and 1 days before)?
No. You can choose the days on which reminders are sent: just one, two, all three or any of the other available days, depending on your preference.
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Stop chasing guests for their traveler form

Turn on automatic reminders in minutes and stay compliant effortlessly.