KEY FEATURES

Optimize your Reception: Automated Guest Registration for Hotels

Unclog your reception and speed up your guests' check-in. Avoid waiting in line after a long journey with our MRZ scanner or online pre-check-in.

  • Reception scanning, personal touch
  • Signed contracts and hotel terms
  • Online pre-check-in, if they prefer
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Optimize your Reception: Automated Guest Registration for Hotels

Instant Registration

Paperless · Zero Wait Time

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Less typing, more time for your guests

Scanning at reception fills in the report data almost instantly. Your team stops typing and can welcome each guest calmly, share recommendations and answer questions… That personal touch is what later shows in your reviews.

What clients like you value most

01

Reception scanning, personal touch

Scan the document almost instantly and spend the time welcoming your guest. A great welcome shows in your reviews.

02

Signed contracts and hotel terms

Guests digitally sign the accommodation contract and hotel terms during check-in, with a PDF copy.

03

Online pre-check-in, if they prefer

Guests who want to can arrive already registered from their phone and just pick up the key.

04

INE statistics instantly

Generate the occupancy report with guests, overnight stays and origins – no spreadsheets.

HOW IT WORKS

How it works, step by step

From the first message to the guest to the report sent to the authorities, with no manual work.

Scan at reception and welcome guests in person
1
Step 1

Scan at reception and welcome guests in person

While you greet them, you scan their ID or passport with a tablet or phone and the data fills in almost instantly, depending on the device. Less typing, more hosting.

  • Near-instant document reading
  • A personal touch at the front desk
  • A great welcome shows in your reviews
Or, for those who prefer, online pre-check-in
2
Step 2

Or, for those who prefer, online pre-check-in

Guests get the link from your PMS, by email or via the Booking chat and arrive already registered.

  • Integrated with your PMS
  • Mobile form in their language
  • Less time at the front desk
3
Step 3

Accommodation contract signed at check-in

Guests sign the hotel's contract, terms and privacy policy on their phone or on a tablet at reception. You both get a PDF copy.

  • Legally valid digital signature
  • Your own terms and clauses
  • PDF copy for the hotel and the guest
Bookings and traveler reports: two separate submissions
4
Step 4

Bookings and traveler reports: two separate submissions

The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.

  • Automatic submission of bookings
  • Automatic, encrypted submission
  • PDF receipt for every report
The INE survey, ready in one click
5
Step 5

The INE survey, ready in one click

Get arrivals, overnight stays, average stay and origins by date range – no spreadsheets.

  • Domestic vs. foreign data
  • Date filters
  • Instant export

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

We answer your main questions regarding the regulations and official submission of traveler entry forms.

Contact Support
Does Turespazo replace police reporting in Galicia?
SES Hospedajes is the Ministry of the Interior platform managed by the State Secretariat for Security. Police reports go to SES Hospedajes or the applicable territorial system, such as Mossos d’Esquadra or Ertzaintza. The Turespazo integration handles tourism reporting in Galicia separately from police reporting.
When are bookings and traveler reports submitted?
The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.
Does the platform help comply with hotel occupancy survey requirements?
Yes, you have a complete Occupancy Reports module (INE Statistics) grouping guest entries, overnight stays, average stay length, and origin percentages by custom date range or hotel establishment.
Is it legally mandatory to send this data to the authorities?
Collect data for every guest and the required individual signatures, report the booking and the start of the stay immediately and no later than 24 hours after each event, and maintain an electronic register for three years after the stay ends when operating professionally. Our platform submits traveler reports on the check-in day.
How does the system connect with our current PMS?
We have a flexible integration API and specific connectors that allow receiving booking data and syncing check-in status automatically with your PMS.
Is it secure for data protection (GDPR)?
Totally. All data is securely stored on servers located within European territory and encrypted, strictly complying with data protection law.
How long does it take for receptionists to learn how to use it?
Less than 5 minutes. The interface is highly intuitive and specifically designed to speed up work under pressure at the counter.
What happens if there are guests who prefer traditional reception?
Online pre-check-in is optional. For those who prefer to register in person, the receptionist scans the document almost instantly, depending on the device, maintaining a personal touch without waiting.
What specific legal obligations do hotels have in Spain?
Collect data for every guest and the required individual signatures, report the booking and the start of the stay immediately and no later than 24 hours after each event, and maintain an electronic register for three years after the stay ends when operating professionally. Our platform submits traveler reports on the check-in day.
Can we manage multiple hotels from a single corporate panel?
Yes, our multi-hotel dashboard allows grouping and segmenting access, metrics, and registration books by establishment under a single corporate dashboard.
What happens with submissions if the police server (SES Hospedajes) is down?
Our system retries automatically. If the authorities' server is inactive, we retry securely until we receive the correct green confirmation.

Get in touch

Our support team is here to help you with any question.

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