Registro Parte Viajeros allows guests to register online via a link. Send it automatically or manually, and get notified if guest check-in is pending.
Instant Registration
Paperless · Zero Wait Time
Online check-in is a digital form that enables guests to complete their mandatory registration prior to arrival right from their mobile device.
Through a unique link, travelers input personal details, scan their passport or ID, and sign digitally in under a minute. Data is automatically dispatched to government authorities.
Guests complete registration without downloading software
Forms available in over 12 languages automatically
Automated police and government authority dispatch
A before and after in your guest registration process
Dramatically cut check-in time per guest and focus on hospitality.
Say goodbye to manual paperwork with 100% digital automation.
Give guests a fast, contactless arrival process on their own mobile device.
All mandatory guest data is sent straight to authorities without extra work.
The online check-in flow is intuitive and takes less than 60 seconds.
Guests receive an email with their registration link, or you can send it via Airbnb or Booking messages. Automated dispatch is also supported upon reservation.
Your guests receive the form in their language and can complete their details quickly and securely on any device.
The platform automatically detects the device language and guides guests step by step.
Form available in multiple languages
Spanish, English, German, French, Italian and more.
The guest points the camera at the code zone on their ID card or passport (MRZ). The system reads the data in that zone to help fill in the form; other details are entered separately.
Guests review house rules and sign digitally on their mobile screen. The digital signature is certified and bound to the legal document.
Guests open a link on their phone, complete their details and sign digitally. They can use the camera to read the code zone on their ID card or passport (MRZ) and fill in part of the form. The traveler report is automatically submitted to the authorities on the check-in day, even if the form is completed before arrival.
SES Hospedajes
Ministry of the Interior
Mossos d'Esquadra
Catalonia
Ertzaintza
Basque Country
Turespazo
Galicia
Automatic submission
No manual work
PDF copy
For you and your guest
Compliant records
Meet reporting rules
The traveler report (parte de viajeros) is the mandatory submission of every guest's details by any tourist accommodation in Spain: hotels, hostels, campsites, rural houses and vacation rentals.
It is governed by Royal Decree 933/2021 and, since 2 December 2024, is sent through SES Hospedajes (Ministry of the Interior), except in Catalonia (Mossos d'Esquadra) and the Basque Country (Ertzaintza). Registro Parte Viajeros collects guest data online and submits it for you.
From €2.50/month per property · 7-day free trial · no commitment
Full guide to the traveler report| Who must comply | Every tourist accommodation, including vacation rentals and seasonal lets. |
|---|---|
| Deadline | 24 hours from the guest's arrival. |
| Data | Identity and ID document of every guest (children too, with the responsible adult's details), contact details, stay dates and payment method. |
| Where it goes | SES Hospedajes; Mossos d'Esquadra in Catalonia; Ertzaintza in the Basque Country. |
| Retention | 3 years, in the guest register. |
| Fines | €100 to €600 for minor offences and up to €30,000 for serious ones (Organic Law 4/2015). |
More control before and after every arrival, with fewer manual tasks.
Manage several travelers on one booking while keeping each person’s details separate.
Schedule reminders before arrival and stop them once a guest completes registration.
Import dates and guests from your channels and PMS to avoid entering the same booking twice.
Share access codes or instructions after registration, including for arrivals outside reception hours.
Prepare rental agreements with your own terms and connect them to the booking details.
Share Wi-Fi, house rules and recommendations tailored to each property.
View properties, registration statuses and guest report history in one place.
Register a guest at reception from your phone or tablet if they have not checked in before arrival.
What property owners and managers say on Google and Trustpilot after automating with us.
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“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”
“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”
“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”
“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”
“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”
We answer your top questions regarding web check-in and guest registration compliance.
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