KEY FEATURES

Simplify Check-in and Guest Registration for your Vacation Rental

The best solution for owners and managers who want to simplify check-in. Facilitate your guests' online registration easily, without complications and without sanctions.

  • A real autopilot
  • No need to be there
  • Zero fines
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Simplify Check-in and Guest Registration for your Vacation Rental

Instant Registration

Paperless · Zero Wait Time

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When we say automated, we mean truly automated

It's not just another form you have to chase. Set it up once and it all runs on its own: the link goes out on schedule, you can turn on an alert for missing registrations, we validate their documents and submit the report to the authorities. The goal is simple: you forget about this chore entirely.

What clients like you value most

01

A real autopilot

Connect your PMS or calendar and the system sends the link, reminds the guest and submits the report. You don't have to lift a finger.

02

No need to be there

Guests register online before arrival, from their phone and in their own language. No more meeting them to collect IDs.

03

Zero fines

Reports are sent automatically to SES Hospedajes, Mossos, Ertzaintza, on time and error-free. And you keep the receipt.

04

Keys and codes once done

As soon as the guest completes registration, they automatically receive the arrival instructions or the lock code.

HOW IT WORKS

How it works, step by step

From the first message to the guest to the report sent to the authorities, with no manual work.

Every booking triggers its own check-in
Step 1

Every booking triggers its own check-in

Connect Airbnb, Booking or your PMS and, as soon as a booking comes in, the guest gets their check-in link by email or the platform chat.

  • No copying and pasting links
  • Works with Airbnb, Booking, Vrbo and more
  • Guests don't download any app
Guests register from their phone
2
Step 2

Guests register from their phone

They scan their ID or passport with the camera, check the details and sign. All in their language, in a couple of minutes.

  • Automatic document reading
  • Form in multiple languages
  • Digital signature included
If a registration is missing, we can alert you
3
Step 3

If a registration is missing, we can alert you

If the guest doesn't complete registration before arrival, you can turn on an optional alert for you as the owner. You know exactly who to follow up with.

  • Optional owner alert when a registration is missing
  • Alerts before the guest arrives
  • See who's missing in real time
They arrive and get in without you
4
Step 4

They arrive and get in without you

Once registration is complete, the guest automatically receives the lock code or arrival instructions.

  • Works with Nuki, Yacan, Masterlock and more
  • Code only sent once registration is done
  • Also for key boxes and manual keys
Bookings and traveler reports: two separate submissions
5
Step 5

Bookings and traveler reports: two separate submissions

The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.

  • Automatic submission of bookings
  • Automatic submission to the right authority
  • PDF receipt for you and the guest

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

We answer your main questions regarding the regulations and official submission of traveler entry forms.

Contact Support
Does Turespazo replace police reporting in Galicia?
SES Hospedajes is the Ministry of the Interior platform managed by the State Secretariat for Security. Police reports go to SES Hospedajes or the applicable territorial system, such as Mossos d’Esquadra or Ertzaintza. The Turespazo integration handles tourism reporting in Galicia separately from police reporting.
When are bookings and traveler reports submitted?
The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.
Is it mandatory to register guests in a Vacation Rental?
Data for every guest must be collected and reported. Professional accommodation providers must maintain an electronic register and keep the data for three years after the stay ends. Non-professional providers are exempt from that registration and retention requirement, but must still report the data. SES Hospedajes is the Ministry of the Interior platform managed by the State Secretariat for Security. Police reports go to SES Hospedajes or the applicable territorial system, such as Mossos d’Esquadra or Ertzaintza. The Turespazo integration handles tourism reporting in Galicia separately from police reporting.
What data do I need to collect from my guests?
You must collect main identity details: name, gender, nationality, document type and number, date of birth, as well as address, phone number, email address, number of guests, and stay dates. The camera reads the code zone on the ID card or passport (MRZ) to help fill in the form. Guests enter other details, such as their address, phone number and email, separately.
How can I automate traveler registration for my vacation rental?
You have 3 simple options: 1. Online check-in (you send a link and the guest completes it from home before arrival). 2. Check-in with a QR code (you place a QR in the property and the guest scans and fills in their details on site). 3. In-person scanning (you open our app on your phone, scan the guest's ID/passport, and the data is extracted automatically). All options submit forms to the authorities automatically.
What fines can I receive if I do not comply with guest registration?
Royal Decree 933/2021 distinguishes minor offenses, such as incorrect data or late reports, from serious offenses, such as failing to keep the required register or omitting reports. Fines range from €100 to €600 for minor offenses and €601 to €30,000 for serious offenses. The penalty depends on the offense and its circumstances; it is not automatically applied per property or classified as very serious because of repeat offending.
Does Guest Registration Software work with Airbnb, Booking, and other platforms?
Yes, it is 100% compatible. You do not need to change the way you work or your listings on Airbnb or Booking. Simply integrate your unique check-in link into your automated welcome messages and our system handles everything on autopilot.
How much time do I have to submit the guest entry form?
The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.
How does the platform guarantee the security of personal data?
We strictly comply with the GDPR. All guest data travels and is stored encrypted using advanced SSL protocols. Only you and the corresponding security forces have access to this legal data.
What happens if a guest does not complete the registration?
The system follows up by sending automated email reminders (3, 2, and 1 day before check-in). Reminders can be configured in all available languages. If they still don't complete it, you will receive an alert one day before to call them directly and avoid sanctions before their arrival.
Does the system work in multiple languages?
Yes, it automatically detects the configuration language of the guest's device (Spanish, English, French, German, Italian, Portuguese...) and presents the adapted form. It also allows changing the language manually.
Can I manage multiple properties from one account?
Yes. Our centralized dashboard allows you to group dozens of properties under one profile. You will receive alerts, bookings, and entry forms organized by property, making management very simple.
Can I create custom contracts?
Yes. You can add your own house rules, security deposit conditions, and cancellation policies. The system adds them to the legal document, your guest signs digitally, and you both receive the signed PDF contract automatically.
How does it improve my guests' experience?
Online check-in improves your guests' first impression by eliminating waiting and paperwork upon arrival. Everything is managed in their own language from their mobile, offering a comfortable, modern, and contact-free check-in.
Are there any hidden costs?
None. All plans and prices are transparent and include unlimited online check-in, MRZ reader, automatic police submission, 3-year legal storage, and priority technical support in Spanish/English.
Do I need technical knowledge?
Not at all. It is designed to be highly intuitive. The initial setup takes 5 minutes and is guided step-by-step. Once configured, the system works alone; you only share your link or show your QR code.
I am an individual, does Royal Decree 933/2021 affect me?
Yes. The law affects all individuals and legal entities that carry out lodging activities, whether professionals or individuals. Even if you rent a room occasionally or a whole house regularly on Airbnb, you are legally obliged to perform traveler registration.
What specific obligations do I have as an individual vacation rental owner?
Data for every guest must be collected and reported. Professional accommodation providers must maintain an electronic register and keep the data for three years after the stay ends. Non-professional providers are exempt from that registration and retention requirement, but must still report the data.
Must children also be registered?
All guests must be registered and their data reported, regardless of age, including children under 14. The accompanying adult provides the data of children under 14, including their relationship.
Does the obligation apply to foreigners renting out in Spain?
Yes, Royal Decree 933/2021 regulates accommodations located in Spanish territory, regardless of the nationality of the owner or the guests staying in them.

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