KEY FEATURES

Self Check-in and Fast Registration for Hostels and Lodges

Avoid queues at the counter and reception chaos. Auto check-in by QR code, signature of house rules, and legal registration without delays or errors.

  • Reception scanning, personal touch
  • QR self check-in
  • Signed contracts and documents
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Self Check-in and Fast Registration for Hostels and Lodges

Instant Registration

Paperless · Zero Wait Time

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Less typing, more time for your guests

Scanning at reception fills in the report data almost instantly. Your team stops typing and can welcome each guest calmly, share recommendations and answer questions… That personal touch is what later shows in your reviews.

What clients like you value most

01

Reception scanning, personal touch

Scan the document almost instantly and spend the time welcoming your guest. A great welcome shows in your reviews.

02

QR self check-in

Place a QR code at reception and every guest registers from their phone without waiting for staff.

03

Signed contracts and documents

Each guest can read and sign the contract, accommodation policies or data protection documents you configure during the same registration process. You receive a PDF copy of the signed documents.

04

In every traveller's language

Form available in Spanish, English, German, French, Italian and more for an international crowd.

HOW IT WORKS

How it works, step by step

From the first message to the guest to the report sent to the authorities, with no manual work.

Reception scanning with a personal touch
1
Step 1

Reception scanning with a personal touch

Your team scans IDs and passports with any phone or tablet and the data appears almost instantly, depending on the device. That leaves time to welcome each traveller, share tips and answer questions.

  • Near-instant document reading
  • No typing errors or photocopies
  • A warm welcome shows in your reviews
Peak time? A QR so guests register themselves
2
Step 2

Peak time? A QR so guests register themselves

Guests scan the code on arrival and complete registration on their phone, without queueing or waiting for staff.

  • No queues at the desk
  • Works on any phone
  • Ideal for group arrivals
A form in every traveller's language
3
Step 3

A form in every traveller's language

The form detects the phone's language and guides the guest step by step. Perfect for an international crowd.

  • Spanish, English, German, French, Italian and more
  • Automatic language detection
  • Built for mobile
4
Step 4

Contracts, policies and data protection documents signed during registration

Each guest can read and sign the contract, accommodation policies or data protection documents you configure during the same registration process. You receive a PDF copy of the signed documents.

  • Legally valid digital signature
  • Automatic PDF copy
  • No paperwork at reception
Bookings and traveler reports: two separate submissions
5
Step 5

Bookings and traveler reports: two separate submissions

The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.

  • Automatic submission of bookings
  • Traveler reports sent on the check-in day
  • Receipt for every report

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

We answer your main questions regarding the regulations and official submission of traveler entry forms.

Contact Support
Does Turespazo replace police reporting in Galicia?
SES Hospedajes is the Ministry of the Interior platform managed by the State Secretariat for Security. Police reports go to SES Hospedajes or the applicable territorial system, such as Mossos d’Esquadra or Ertzaintza. The Turespazo integration handles tourism reporting in Galicia separately from police reporting.
When are bookings and traveler reports submitted?
The booking is reported. The traveler report, containing the data of every guest, is submitted on the check-in day. Completing or signing the form before arrival prepares the report for that day.
Is it mandatory to register travelers in hostels and guesthouses?
Yes. All collective hostels or guesthouses are required to register and identify their guests individually, submitting this data within the 24-hour legal window.
What fines can we receive if we do not register travelers correctly?
Royal Decree 933/2021 distinguishes minor offenses, such as incorrect data or late reports, from serious offenses, such as failing to keep the required register or omitting reports. Fines range from €100 to €600 for minor offenses and €601 to €30,000 for serious offenses. The penalty depends on the offense and its circumstances; it is not automatically applied per property or classified as very serious because of repeat offending.
Is it mandatory to register all guests in shared rooms?
Yes, the law requires individual identification of all guests, regardless of age staying at the establishment, regardless of the type of room or bunk bed.
Does it integrate with our hostel's Channel Manager?
Yes, we import reservations automatically by connecting with the main Channel Managers and PMSs to avoid duplication.
How does it work on multiple devices at reception?
The platform works directly from the browser of any PC, tablet or mobile, so all your reception staff can use it at the same time in real-time.
What happens if a guest does not want to use technology?
In that case, the receptionist can use the MRZ scanner on the reception tablet to capture their ID almost instantly, depending on the device, maintaining a traditional but fast process.
How does QR self check-in work for guests?
You place posters in the reception area with the QR code. The guest scans it with their phone, opens the secure form, scans their ID with the camera, signs, and registers instantly.
How does the platform guarantee data security (GDPR)?
All collected data is transmitted encrypted under secure SSL protocols and hosted on high-security servers in Europe, strictly complying with the GDPR.
What happens if a guest does not complete their registration before arrival?
The system sends automatic reminders. If they arrive and haven't completed it, they can register in seconds by scanning the reception QR code.
Does the system work in multiple languages?
Yes, it automatically detects the configuration language of the guest's mobile device (English, French, German, Italian...) to facilitate barrier-free registration.

Get in touch

Our support team is here to help you with any question.

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