Useful Information

Share valuable information
with your guests

Provide a digital welcome guide with house rules, local recommendations, Wi-Fi passwords, and host contacts right alongside the check-in form.

  • Personalized digital welcome guide
  • Property & house rules
  • Enhance guest experience and avoid doubts
Información útil en el móvil

Digital Guide

Useful Info · Wi-Fi & Rules

What is the guest information guide?

The guest information guide is a customized digital document displayed automatically to guests immediately upon finishing online check-in.

It contains house rules, check-in/out instructions, local recommendations, and any details you wish to share. Fully customizable per property and updated in real time.

01

Customizable

Tailor content to each property or season

02

Automatic

Shown to guests seamlessly without manual work

03

Paperless

Forget printing brochures nobody reads

A game changer for your check-in process

01

Save time

Stop answering repetitive questions about Wi-Fi, keys, or rules over and over.

02

Paperless

Replace printed flyers with an instantly updated digital guide.

03

Better experience

Guests have all essential information at their fingertips on their mobile.

04

100% automatic

The useful information link presents itself right after guest registration.

HOW IT WORKS

Engineered to exceed all your expectations

Share vital details automatically and friction-free.

Guía digital
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Step 1

Create your digital guide in minutes

Easily write house rules, access codes, Wi-Fi keys, and local tips inside your control panel.

  • Fast and intuitive text editor
  • Add direct links and contact phone numbers
  • Assign distinct guides to each property
Step 2

Link the guide to online check-in

The system automatically attaches useful information to the guest registration process. No manual sending needed.

💡 Include directions, appliance manuals, or Wi-Fi passwords.

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3
Step 3

Guests receive it upon registration

Once guests complete and sign the web check-in form, the welcome guide pops up automatically on screen.

  • Clean layout optimized for mobile screens
  • No app downloads or logins required
  • Direct call and navigation buttons
Step 4

Instant access to rules & Wi-Fi

Guests can consult key details anytime during their stay via their reservation link without calling you.

  • Checkout instructions & key return procedures
  • Emergency phone numbers & host support
  • Clear rules regarding quiet hours and pets
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Información de valor
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Step 5

Independent, highly satisfied guests

Proactively addressing common questions saves you calls and generates higher guest review scores on booking channels.

SES Hospedajes

Ministerio del Interior

Mossos d'Esquadra

Cataluña

Ertzaintza

País Vasco

Turespazo

Galicia

And we have even more to offer…

Everything you need to legally manage your vacation rental.

01

Multiple languages

Add fields as needed. The platform detects device language automatically.

02

Automatic PDF

Receive all guest data straight to your inbox formatted as a downloadable PDF.

03

Automatic reminders

Receive notifications if guests haven't completed check-in, and send automated reminders.

04

Universal unique link

Generate a single shareable link for all guests under the same reservation.

05

Full PMS sync

Seamlessly integrates with Airbnb, Booking, Vrbo, Smoobu, Guesty, and major PMS tools.

06

Know your guests

Get full guest details ahead of time without needing to meet in person.

07

Legal compliance

Fully compliant with Royal Decree 933/2021. Data automatically reported to police authorities.

08

Dynamic form

Adapts to minors without ID, groups, and foreign nationalities without unnecessary fields.

PREVIEW

Take a look at the useful information guide

A 100% automatic, fast, and paperless process.

Guía de bienvenida digital en acción

Customer Reviews

What property owners and managers say on Google and Trustpilot after automating with us.

TrustpilotExcellent
4,8
See all
GoogleReviewsExcellent
5,0
See all
Tania

“Son un equipo súper resolutivo, llevo meses con ellos y me atienden genial cada vez que los llamo, la idea de poner al servicio lo del registro de la propiedad para corta duración, ha sido un acierto y a mi me ha salvado la vida y a un súper precio. Recomiendo sus servicios SIEMPRE!”

Livia Kubara

“Las veces que he necesitado resolver algo han sido muy rápidos. Te responden por whatsapp y si necesitas hablar, te llaman inmediatamente. Son super cercanos, con su toque canario que hace que te sientas arropada y con un servicio excelente. Son precisos en sus respuestas, tienen paciencia y te quieren ayudar con honestidad. Hoy me ayudó mucho Tomás, siendo el último día de tener que presentar el nuevo N2. Me aportó confianza, apoyo y guía. ¡¡¡Recomiendo mucho sus servicios!!! ¡No cambiéis equipo!”

José Tomás Santana Santana

“UN SERVICIO DE 10, DIEGO, LA PERSONA QUE ME ATENDIÓ UN ENCANTO, MUY RESOLUTIVO, DISPUESTO SIEMPRE A AYUDAR, MUY BARATO ME PARECE PARA LO QUE HACEN, OJALÁ TODAS LAS EMPRESAS FUERAN IGUALES. RECOMIENDO REGISTRO PARTE VIAJEROS A TODO EL QUE ME PREGUNTA POR LOS PARTES DE VIAJEROS Y QUE TODAVÍA LO HACEN A MANO. ESTOY ENCANTADO!!!!”

Chiara Cabrera

“Súper eficientes, funcionan muy bien. Probablemente la mejor app para automatizar ses hospedajes. Gracias villa Chiara”

Hergaman

“Atención de 10, pacientes y eficaces. Lo recomiendo a todos.”

Nicolas Lasa

“Los chicos son geniales!! Nos han resuelto todo. Los recomendamos sin dudar!”

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FREQUENTLY ASKED QUESTIONS

Still have questions?

We answer your top questions about digital welcome guides and useful guest information.

Contact us
How do guests access the useful information?
The guide appears automatically on their mobile screen right after completing their online check-in digital signature.
Can I customize guides for different properties?
Yes. You can create custom welcome guides for each of your accommodations, setting specific rules, Wi-Fi passcodes, and recommendations.
Do guests need to install an app?
No. The entire guide is web-based, accessible directly in any mobile browser without passwords or downloads.
What information can I add to the guide?
You can include arrival instructions, house rules, appliance user guides, local restaurant picks, emergency contacts, and local maps.
7 days free trial

Experience the benefits of
digital guest information right now

Set up your first property in under 5 minutes and go 100% paperless.