Registro Parte Viajeros
What is the Reminder to the guest?
Registro Parte Viajeros It includes a feature that allows the automatic scheduling of check-in form delivery to guests. If the guest does not complete the registration at the configured time, the system will continue sending reminders with the corresponding link until the guest check-in is completed.
When adding guests’ email addresses, it is recommended to do so periodically — for example, every two weeks.Regarding obtaining guest emails, if you enter the one provided by Booking.com, the message will be delivered directly to the conversation with the guest on that platform.
If you prefer to do it automatically and not add the emails manually, we recommend that you check out this option: Unique Link.
This feature can also be combined with another one where we notify you if the guest hasn’t completed the check-in form — we’ll alert you one day in advance.
Reminder to the guests
You will be able to add all the guests' email addresses, and in this way, the system will repeatedly send the forms whenever you choose to do so.
For example, if you select 3, 2, 1, the system will send the form 3 days before the arrival date. If the guest doesn't complete it, it will resend it 2 days before, and if it is still not completed, it will send it again 1 day before.
You will also be able to customize the message the guest will receive.
Frequently Asked Questions
What is the reminder to the guest?
It is a feature that allows you to schedule the automatic sending of a reminder message to guests, including the link so they can complete the check-in process
What happens if the guest does not complete the check-in form?
We can notify you one day before check-in so you can remind the guest to complete the registration, as it is required by law.
What happens if the guest completes the check-in form — will emails still be sent?
Once the guest has completed the check-in form, nothing else is required; the system will automatically detect that it has been completed and, therefore, will no longer send further notifications to the guest.
Is it mandatory to use all three reminders (3, 2, 1 days before)?
No, you can choose the days on which you want the reminders to be sent. For example, you can send just one, two, or all three reminders — or any of the other available days — depending on your preference.
