If you still try to access the old website of Webpol and the Lodgings of the National Police and the Civil Guard respectively, you will have noticed that the system redirects you or is no longer functional for data submission. Since the end of 2024, the official standard in Spain is the SES.HOSPEDAJES platform of the Ministry of the Interior. From Registro Parte Viajeros we explain how to adapt to the new system and we offer you the option to automate the registration of travelers.
However, registering each traveler manually on the Ministry’s portal is tedious, slow, and prone to errors that can cost fines ranging from €601 to €30,000. Luckily, there are technological alternatives that do the dirty work for you.
1. Why look for an alternative to manual registration?
The new Royal Decree requires collecting up to 17 data points per traveler, including transactional information (payment methods) that does not appear on the ID. Doing this manually for each guest is inefficient if you manage more than one property.
Our current alternative not only sends the data but also automates the collection via the guest’s own mobile phone. From our application, you can automate the collection and sending of data to the SES HOSPEDAJES platform, much more efficiently and quickly than you did with Webpol and Hospederías.
2. The Best Automation Alternative: Traveler Part Registration
Our tool is not only the safest on the market, providing the highest encryption available and reducing the possibility of data theft from your guests and all the problems that come with it, save yourself a bad experience and having to deal with the authorities!
Avoid other tools that force you to take a photo of your clients’ ID or passport; not only is it illegal because you don’t need all the data that appears, use our tool and scan the MRZ code using our OCR technology, collecting only the data necessary to send to the authorities and avoid penalties.
Our virtual assistant allows you to set up your properties easily, fill in the property details the first time, and forget about that step in the registration process. Integrate it with your trusted OTA platform, from Airbnb and Booking to Holidu and VRBO, customize the messages your guests will receive by sending them the link to fill out the registration form.
3. Advantages of using the Travelers’ Registration App compared to the official portal
- Time saving: The guest does their own “self-check-in” before arriving. You just review and validate.
- OCR Reading: Forget writing complicated names. You scan the document and the data is automatically transferred.
- Digital Register Book: Automatically generate the register book that you must keep for 3 years, saving paper.
- Possibility to send reminders to guests: Schedule the sending of a reminder to guests that they need to fill out the traveler registration form. Get information on whether your guests have not filled out the form on time.
4. What should your “ideal alternative” have in 2026?
Don’t choose just based on price. Make sure that the software you choose:
- Sync with SES.HOSPEDAJES: Make the sending direct via API.
- Under 14 years old management: The law requires their data even if they do not have an ID (signed by the guardian).
- Comply with GDPR: Traveler data is sensitive; the tool must be secure.
Important note: Even if you use an external tool, the legal responsibility for the submission remains yours. Make sure your software always confirms the “successful submission.” With Registro Parte Viajeros, we notify you if the registration parts have not been sent.
